The starting point
The customer is a mid-market Indian IT services firm running quarterly campus drives across Chennai and Hyderabad. Inbound volume regularly spiked above 1,000 résumés per week during peak hiring. The HR team was bottlenecked at résumé review — and quality varied based on who was screening.
What changed with EchoHire
- Versioned JDs and rubrics: every batch is screened against a frozen JD version so scores are comparable across drives.
- Parallel parsing and scoring for PDFs and DOCx files, with semantic alignment to rubric dimensions (not just keyword overlap).
- Tiered routing: top fits go to technical loops, mid fits to a recruiter-review queue, low fits to polite rejection templates.
Results
- 1,000+ résumés screened per week during peak campus drives.
- First-pass screening time dropped from ~3 days to ~1 hour of machine time, plus a 30-minute human QA window on edge cases.
- No additional HR headcount needed to absorb the volume — recruiters now spend time on offers and onboarding instead of triage.
What the customer says
"Campus season used to break us. Now it's the calmest month of the quarter for the HR team."
Compliance note
The customer uses EchoHire's India-residency configuration to meet DPDP expectations. Audit logs of who reviewed which candidate are exported quarterly into their compliance dashboard.